Sleep Coach - Customer Service and Sales Assistant (Christchurch,NZ)

About Resmed Resmed is a global healthcare leader, providing innovative medical devices and cloud‑based technologies to help diagnose, treat and manage sleep conditions such as sleep apnoea and other chronic diseases. Our purpose is clear: to improve lives through better sleep and breathing health. About the role As a Sleep Coach you will work in our Christchurch clinic supporting customers on their sleep health journey. Reporting to the Team Leader you will combine customer service, administration and sales support in a highly rewarding, people‑focused environment. Key Responsibilities Support customers to improve their sleep health with empathy and care Provide education and guidance on sleep therapy solutions Assist with sleep studies and coordinate with sleep physicians Manage reception, appointments and general administration Recommend tailored solutions and support product sales Create a welcoming, professional in‑clinic experience Assist customers with the fitting of sleep solutions Conduct general cleaning and clinic operations About the team We’re a collaborative, close‑knit team that puts customers at the heart of everything we do. We value flexibility, support each other and take pride in delivering meaningful outcomes – not only transactions. About you You don’t need a healthcare background – we provide full training. What matters most is your attitude and ability to connect with people. You will bring: Experience in retail or customer service A warm, empathetic approach and strong interpersonal skills Confidence managing a busy environment and multiple priorities A solutions‑focused mindset with strong problem‑solving ability Excellent communication and active listening skills Professionalism and attention to detail Bonus (not essential): Experience in healthcare, pharmacy or medical administration What’s in it for you Purpose‑driven work – make a genuine impact on people’s lives Full training provided – build new skills in a growing healthcare sector Supportive team environment with ongoing development Monthly bonus opportunities Global benefits including employee well‑being support #J-18808-Ljbffr