Integrated Recovery Coordinator - Hamilton

# Integrated Recovery Coordinator - Hamilton at Accident Compensation Corporation, Waikato## Mō tēnei tūranga mahi | About this role**Integrated Recovery Coordinator*** **Full'time | Permanent | Monday-Friday (no weekends or public holidays)*** **Start date:** Monday 21 September 2026* **Help people move forward after injury****Facilitate the support your clients need to regain independence** **About the role | Mō te tūranga mahi** ACC is growing, and we're looking for **compassionate, organised people** to join our **Level 1 Integrated Recovery team**. In this role, you'll work **one'to'one with clients** who have experienced injury and have have been out of work for a long time. Your focus will be on understanding what matters to them, reducing barriers, and coordinating the right supports to help them move toward positive rehabilitation outcomes. You won't do this alone - you'll collaborate closely with **health providers, employers, whānau, and community networks**, playing a key role in helping people rebuild confidence, capability, and independence. **What you'll be doing | Āu mahi matua*** Build strong, respectful relationships with clients, whānau, providers, and employers* Communicate with clients via phone, email, and occasional in'person meetings* Develop, manage, and review personalised rehabilitation plans* Coordinate services and supports that enable meaningful progress* Support clients through challenges with empathy, clarity, and consistencyFor more information, see: **Integrated Recovery Coordinator** **About you | Mōu** You don't need to come from a case management background to succeed here. You might be an **experienced administrator**, come from a **customer service or public'facing role**, or have experience supporting people through complex situations. What matters most is your ability to connect with people, stay organised, and remain calm and resilient when things get tough. We encourage you to apply **even if you don't meet every requirement** - we value diverse experiences and transferable skills. **What we're looking for | Ko tā mātou e rapu ana*** Clear, empathetic communication skills* A curious mindset and willingness to learn legislation and technical information* Strong organisation and time'management skills* Personal resilience and emotional intelligence* A clean NZ driver's licence (for occasional travel)* Experience in case management or the public sector is helpful, but not essential**What you can expect | Ngā kawatau*** **Starting salary of $70,000 + 9% superannuation*** Annual performance reviews linked to salary progression* A supportive, coaching'focused team environment* Wellbeing initiatives and employee discount programmes* Modern, open'plan office designed for collaboration and focus* **40 hours per week**, Monday to Friday, between **8am and 5.30pm****About us | Mō mātou** ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident At ACC, we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play. **Applications close | Rā Kati** Ready to make a difference? **Apply now** and start a new career with a new purpose. **Applications will close****'****at** **11.55pm, Sunday 12 July 2026** and will'only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email: [email protected] **Late applications will not be accepted** *Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now. If you are successful, you will need to provide proof of your eligibility to work in New Zealand.* #J-18808-Ljbffr