Hostel Manager

Hospitality & Food Service $31.3 - 36.1/h 3 days ago Auckland CBD, Auckland, New Zealand Work Style Physical 4/10 Creative 4/10 Pace 7/10 Structure 6/10 Pressure 8/10 Travel 1/10 Hours 7/10 Description Lead the Auckland Haka House hostel, managing operations and creating a culturally rich guest experience. Responsibilities Oversee daily operations including check-ins, guest services, and cleanliness Lead, train, and inspire staff members Manage bookings, guest inquiries, and reservations Handle inventory and supply management Manage finances, cash-ups, and reporting Create a welcoming and culturally rich environment Promote the hostel and collaborate with the wider team Requirements Proven hospitality management experience (hostel experience preferred) Excellent customer service and communication skills Strong leadership and team-building abilities Confidence with booking systems and financial processes Passion for travel and guest experiences Genuine appreciation for Maori culture and values #J-18808-Ljbffr