Senior Recruitment Advisor Operations (12-month fixed term / secondment)

Senior Recruitment Advisor Operations – New Zealand Customs Service Bring your recruitment expertise to a purpose‑led public sector organisation where your work helps attract and appoint the people who protect and promote Aotearoa New Zealand. Use your recruitment expertise in a busy, purpose‑led role supporting frontline operational recruitment. Join a collaborative recruitment team where initiative, attention to detail and getting things done really matter. Bring your proactive, sleeves‑rolled‑up approach to recruitment in a role that supports meaningful work for Aotearoa New Zealand. A great opportunity for an experienced recruiter who thrives in a fast‑paced environment and enjoys being part of a supportive team. New Zealand Customs Service | Te Mana Ārai o Aotearoa is looking for an experienced Senior Recruitment Advisor Operations to join our busy, collaborative recruitment team on a 12‑month fixed‑term basis, based in Auckland. This is a great opportunity to play a key role in attracting, assessing and appointing people into roles that help protect and promote Aotearoa New Zealand. About this role In this role, you’ll work closely with hiring managers to design and deliver effective, fit‑for‑purpose selection processes based on job analysis. This may include work tests, assessment activities and structured interviews, along with providing clear, objective advice to support high‑quality recruitment decisions. We support flexible working arrangements and will be happy to discuss this further with the preferred candidate. What you'll be doing Provide best‑practice recruitment advice and support across a busy operational recruitment portfolio. Build strong working relationships and communicate confidently with a range of stakeholders, including senior leaders. Design and coordinate assessment activities, interview processes and other selection tools. Keep recruitment processes moving with strong planning, organisation and attention to detail. Provide a positive candidate experience by keeping applicants informed and engaged throughout the process. Work collaboratively with the team to deliver against the Customs recruitment work programme. To be successful in this role, you will bring Demonstrated experience in recruitment, ideally within operational or high‑volume recruitment environments. Experience coordinating high‑volume or bulk recruitment processes, including assessment centre‑style activities, group assessments and structured selection approaches that support consistent, fair and efficient hiring decisions. Previous experience working with applicant tracking systems (ATS), particularly Snaphire or similar recruitment platforms. Ongoing optimisation of recruitment processes and support for hiring managers as new functionality and ways of working are introduced. Well‑developed knowledge of recruitment best practice and the ability to deliver practical, fit‑for‑purpose recruitment solutions. Experience using recruitment systems, tools and processes. Sound judgement, initiative and the ability to provide quality advice to hiring managers and stakeholders. Excellent written and verbal communication skills, with the ability to communicate clearly with a wide range of audiences. Strong planning, organisation and attention to detail, with the ability to keep work moving in a busy environment. Well‑developed relationship management skills and a collaborative, team‑focused approach. Diversity & Inclusion New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. We also offer flexible working arrangements. Eligibility The role requires that applicants are either New Zealand citizens or New Zealand permanent residents who have resided continuously in New Zealand for the last five years and currently reside in NZ. Applicants must have a background history that is verifiable and can be assessed as appropriate by the NewZealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Due to the nature of Customs work, a clear police record is required. Successful applicants will also be required to pass a drug test as well as be subject to random, ongoing drug tests during their period of employment with Customs. #J-18808-Ljbffr