Customer Service Representative - Mitre 10 Wanaka

Customer Service Representative Mitre 10 MEGA Wanaka is a dynamic and fast‑growing company with a vision to provide the highest levels of service and expertise to our customers in Wanaka and the surrounding areas. Mitre 10 continues to dominate the NZ DIY retail market through both its market share and number of stores throughout the country. By joining the team, you can be part of our continuing success. We would be really keen to hear from you if you have a passion for ensuring our customers get the right product and an exceptional level of service every time they walk through our doors – going the extra mile will be the norm for you. We have two roles: one in the Decorator Department supporting Paint, Electrical, Camping, and RTA items, and one in the Seasonal Department supporting Seasonal Heating and Outdoor Furniture. We give the knowledge, you bring the skills. Qualifications A passion for customer service excellence. Excellent communication and relationship‑building skills. An approach that is well organised and able to manage time effectively. A flexible mindset and ability to think on your feet. The skills to meet customer demands with a polite and friendly manner. The ability to keep a cool head during challenging situations. Enthusiasm and team spirit. Basic familiarity with computers, mobile devices, and keyboard skills. Benefits A supportive, professional work environment. A friendly, positive team culture that feels like a second family. In‑house and external training and development to progress your career. A wide range of roles that allow for future promotion or new opportunities; the majority of our managers and leaders have been promoted within the company. Great discount on all Mitre 10 products. A suite of perks that includes discounts on health insurance, gym memberships, e‑bikes, other retailer’s electronic goods, accommodation, dental care, etc. Eligibility Applicants must be a New Zealand citizen, resident, or hold a current open work visa for New Zealand. We are not accepting Working Holiday Visa holders for these roles. Location Otago, Queenstown & Wanaka – Mitre 10 MEGA Wanaka #J-18808-Ljbffr