National Account Manager (Parental Leave Cover) at H&H Group - Swisse Wellness

National Account Manager (Parental Leave Cover) – H&H Group / Swisse Wellness – Auckland, NewZealand – Full Time – On Site. Location: Auckland City, NewZealand. Position: Full-time, on-site. Your role within the team As the National Account Manager for Woolworths, you will lead Swisse NZ’s most strategic customer partnership, driving growth across the largest grocery retailer. You will work at the intersection of sales, category, and shopper marketing, collaborating closely with internal and customer teams to deliver commercial targets, maximise category performance, and identify new growth opportunities. Key responsibilities Develop and execute the 2027 Joint Business Plan with Woolworths, partnering with internal and external stakeholders to achieve shared growth objectives. Deliver commercial targets through effective account management, supporting strategic planning and execution for future growth. Manage and optimise promotional programs to drive sustainable sales growth and maximise customer and business outcomes. Oversee co‑operative marketing and retail media investments, ensuring performance is measured and ROI objectives are achieved. Build and maintain strong relationships across Woolworths’ Category, Digital and Cartology/Retail Media teams. Collaborate with cross‑functional teams, including Marketing, Innovation, Commercial Finance and Operations to deliver outstanding customer service and account support. Partner with Operations to manage forecasting, demand planning and promotional activity, ensuring uninterrupted product supply. Analyse sales, inventory and market performance data to identify insights, opportunities and growth initiatives. Coordinate with external merchandising partners to optimise in‑store execution, new store launches and trade promotional activities. Maintain pricing and product range documentation, support retailer events, and prepare customer and internal presentations as required. Desired skills & experience Proven experience managing the Woolworths account within the Health & Body, Health & Wellness, Vitamins or broader FMCG categories as a key account manager or related role. Minimum two years’ experience in customer‑facing business development, account management or category management with demonstrated success in strategic account planning, promotional management and category reviews. Strong understanding of grocery channel dynamics, customer strategies and ranging principles to identify mutually beneficial growth opportunities. Highly developed commercial acumen, proven track record of delivering or exceeding sales, profit and ranging targets, managing budgets and assessing financial impact of business decisions. Advanced analytical capability, including strong scan sales and category data analysis skills with the ability to translate insights into actionable recommendations, strategies and growth plans. Experience leading customer negotiations and influencing outcomes while maintaining strong customer relationships, brand reputation and service standards. Strong understanding of marketing principles, retail media assets and their role within the marketing funnel, with experience collaborating with internal marketing teams and external retail media partners to execute effective shopper and in‑store campaigns. Demonstrated project and campaign management experience, including the ability to coordinate and manage third‑party merchandising or field sales support partners to deliver successful retail execution. High levels of accountability, responsiveness and customer focus, supported by excellent stakeholder management, communication and cross‑functional collaboration skills. Sound understanding of the Grocery Code of Conduct, supplier‑retailer obligations and administrative processes, including experience with purchase requisition (PR), purchase order (PO) and related business systems. Benefits Our total rewards include additional leave, bonuses, wellness and health benefits, hybrid working, and social activities. Equal Employment Opportunity statement H&H Group is committed to a diverse and inclusive workplace. We provide a discrimination‑free environment and encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures. Hiring decisions are based on business needs, position requirements, and the qualifications and experience of individuals. If you require support during the application process, we will enable reasonable adjustments where suitable. #J-18808-Ljbffr