First Aid Training Delivery Lead at Hato Hone St John

Company Description Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives. Role Overview The Training Delivery Lead is responsible for leading and supporting a team of tutors to deliver high-quality, compliant, and engaging training within your assigned district. Your role will be to ensure that tutors maintain appropriate qualifications, engage in ongoing professional development, and consistently apply best practice training to enhance learner outcomes. You will act as the first point of support for tutors, resolving day-to-day issues and concerns while providing guidance and mentorship to enhance their performance and professional growth. Key Responsibilities Plan and deliver first aid courses, ensuring a professional, engaging, and high-quality learning experience that meets the diverse needs of learners within nationally prescribed programmes. Ensure training delivery meets national standards by supporting tutor performance, conducting observations and moderation, and aligning team and individual development with the Training Capability Framework. Support the recruitment, induction and onboarding of new tutors, ensuring they are well-prepared to deliver high-quality training. Foster a safe, inclusive, and culturally responsive learning environment, recognising and responding to the diverse cultural needs of learners, including Māori, Pasifika and other ethnic groups, ensuring that all learners feel respected and empowered to participate. Prepare, check and maintain training resources and equipment, including vehicles and training rooms, in accordance with organisational standards, ensuring they are ready and in optimal condition for all training sessions. Stay current with industry trends, policies and adult learning practices, maintaining up-to-date knowledge of relevant standards, including NZQA requirements, and ensuring continuous professional development. Model positive leadership and champion a culture of inclusivity, ensuring that team members from all backgrounds thrive, feel valued, heard and given equal opportunities to succeed. May require extended days, weekend work and travel. Qualifications First Aid and/or Pre‑Hospital Emergency Care and adult teaching qualifications or equivalent. Adult education and/or coaching/mentoring experience. Effective leadership skills, with experience supporting teams in complex, customer‑focused environments. Strong interpersonal relationship skills, with the ability to engage, motivate and influence others. An agile and pragmatic working style. Contract Details Permanent full‑time role, working 40 hours per week Monday to Friday. Diversity and Inclusion At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs. If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. #J-18808-Ljbffr