Assistant Manager (Duty Manager - Front Office)

Assistant Manager (Duty Manager - Front Office) Full-time Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time Nestled in the heart of Auckland’s CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, where Aotearoa produce meets bold Korean flavors in an unforgettable dining experience. Mövenpick Hotel Auckland blends modern elegance with Swiss hospitality, offering 207 stylishly appointed rooms designed for comfort and relaxation. Hospitality is a work of heart, Join us and become a Heartist®. Mövenpick Hotel Auckland is looking for a talented and passionate Assistant Manager (Duty Manager) wishing to expand their knowledge in a luxury hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences. Your key responsibilities will include but are not limited to: Act as the main point of contact in the hotel during your shift and be responsible for ensuring the hotel runs smoothly. Lead the Front Office team to ensure Mövenpick Service Standards are displayed at all times. Drive up-sells as part of Hotel revenue management culture. Ensure Accor Hotel's guest loyalty and recognition program is maintained and delivered to its highest standards. Motivate and empower team members to problem solve and surprise our guests with novelty. Whilst talent and attitude are our primary requirements, you also have: Previous Front Office experience at a supervisory level. Current GM Certificate is essential to be considered for this role. Full NZ Driver's Licence. Immaculate personal presentation and high level of communication – both written and verbal. Leadership capability. Ability to work on a rotating roster over 7 days if required, including weekends, public holidays and morning and night shifts. Why join Mövenpick Hotel with Accor? Accor isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with a range of exciting employee benefits and programs. Just to name a few: Learn your Way & Typsy – Access to our Accor Academy so you can learn while you earn. Diverse and inclusive work culture. Accor's Parental Leave Scheme. Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform. Access to our Employee Assistance Program. Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. #J-18808-Ljbffr