Pre-Commissioning Technician

Business Unit: Cubic Transportation Systems Responsibilities Pre-Commissioning Activities: Conduct detailed pre-commissioning checks of ticketing equipment to ensure functionality and compliance with specifications. Perform system diagnostics, firmware updates, and initial testing to identify potential faults before installation. Document test results and prepare detailed reports for project managers and stakeholders. Equipment Packing and Handling: Safely pack ticketing equipment into designated boxes with appropriate protective materials to prevent damage during transportation. Label and categorize equipment accurately to align with project requirements and inventory systems. Stock Picking and Kit Assembly: Identify and pick stock required for kit preparation based on project-specific bills of materials. Assemble kits with the necessary components and tools to support on‑site installation teams. Cross‑check kit contents against inventory lists to ensure completeness and accuracy. Quality Assurance: Verify the quality and condition of all components prior to packing and dispatch. Conduct final inspections to ensure all equipment meets project standards and customer expectations. Inventory Management: Monitor progress of requests to ensure timely escalation to meet Cubic’s contractual service level targets. Maintain accurate records of inventory levels and report shortages or discrepancies. Coordinate with procurement and warehouse teams to ensure timely restocking of required items. Coordination and Communication: Liaise and engage with team members, supervisors, internal and external stakeholders. Respond to incoming calls and emails promptly and professionally. Collaborate with project managers, installation teams, and logistics staff to align pre‑commissioning and packing activities with project timelines. Provide updates and address issues related to equipment preparation or stock availability. Health, Safety, and Compliance: Follow established workplace health and safety procedures during all activities, including handling heavy or sensitive equipment. Ensure compliance with relevant standards and regulations in the packing and pre‑commissioning processes. Ensure accuracy of data captured for fault management and preventative maintenance in the Service Management Tool Exchange. General Duties and Responsibilities: Comply with Cubic’s Quality Management System, Occupational Health, Safety and Environment policies, security protocols, and Human Resources procedures. Perform additional duties as requested. Qualifications Essential Skills/Experience/Knowledge: Minimum 12 months previous experience in a dispatch coordination environment. Interpersonal skills, telephone and customer communication, active listening, and customer focus. Typing skills for quick and accurate entry of service request details. Strong technical awareness to match resources to technical issues appropriately. Good geographical knowledge of the service area. Excellent customer service and communication skills. Desirable Skills/Experience/Knowledge: Comprehensive computer and operating system knowledge, proficiency in Microsoft Office suite. Understanding of operations, first line maintenance of devices, cash collection procedures, and Service Management Systems. Ability to effectively liaise with all levels of internal and external stakeholders. Excellent time management and multi‑tasking ability. Self‑motivated and capable of working in a fast‑moving environment. High level of proficiency in written and verbal communication. Ability to stay focused and calm under pressure. Professional appearance, attitude and conduct with a can‑do attitude. Condition of Employment Successful outcome of a National Police Check. Worker Type Employee Equal Employment Opportunity Statement We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law. Cubic is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law. #J-18808-Ljbffr