Job Description
Platform Support Specialists Platform Support Specialists are responsible for providing 24/7/365 pro‑active technical support and incident management services for Vista’s Cloud, SaaS, and managed service clients globally. Proactive Services: Work with proactive platform monitoring technology to identify and address incidents. Lead by example and assist with mentoring/training new staff. Responding to and resolving incidents logged for Cloud, SaaS, and Managed Services. Working collaboratively with Vista teams globally to resolve incidents. #J-18808-Ljbffr
