Event Services Manager at Live Nation

Event Services Manager – Spark Arena, Auckland Apply for Event Services Manager at Live Nation in Auckland City, N, NZ. This full‑time on‑site position offers great opportunities for career growth. About Spark Arena: Join the team at Spark Arena, Auckland’s premier 13,280‑seat venue for sports and entertainment. Since 2007, we’ve hosted the world’s biggest names, delivering unforgettable experiences in a world‑class performance space. As part of the Live Nation Group, we specialise in creating dynamic events that captivate audiences. Job Summary The role sits at the intersection of event delivery and client experience, where every show matters and no two days look the same. Reporting to the Head of Events, you will oversee end‑to‑end event execution, lead a team of Event Managers, and take ownership of ticketing operations across the venue. What you’ll be doing Event delivery: Take ownership of the planning, coordination and onsite execution of events at Spark Arena, ensuring every show exceeds expectations. Team leadership: Lead and develop a team of two Event Managers, providing guidance, workload allocation and ongoing support for growth. Ticketing management: Oversee all on‑sale requirements, daily sales monitoring, map builds via TM1 and post‑event reporting in close partnership with Ticketmaster. Client and stakeholder relations: Act as the key point of contact for promoters and hirers, building strong relationships and ensuring their needs are met at every touchpoint. Front of house operations: Coordinate FOH requirements across security, ushering, ticketing and patron ingress and egress to deliver a seamless audience experience. Health and safety: Lead safety planning, risk management and compliance across the venue, ensuring all staff, contractors and patrons are covered. Ticketing development: Collaborate with hirers to identify and maximise ancillary ticketing opportunities, pairing the right products with the right events. What you’ll bring Event management experience: Background in live events or venue operations, with a track record of delivering large‑scale events onsite. Ticketing knowledge: Experience with ticketing systems, ideally Ticketmaster or TM1, and a strong understanding of on‑sale strategy and reporting. Leadership capability: Experience managing or mentoring a team, with emotional intelligence to maintain morale in high‑pressure situations. Client focus: A natural relationship builder who goes above and beyond for hirers, promoters and venue partners. Commercial acumen: Strong financial awareness with the ability to manage budgets, staffing and operational resources efficiently. Health and safety commitment: Understanding of safe work practices and relevant compliance requirements in a venue environment. Flexibility and resilience: Comfortable working nights, weekends and public holidays, with focus and adaptability to perform in a dynamic live environment. Benefits A vibrant, music‑focused workplace fostering creativity and collaboration. Opportunities for professional development and career advancement. A flexible approach to when and where you work, designed to support balance in all aspects of life. Access to concerts, events and other entertainment perks. A diverse, equitable workplace where every voice matters. Comprehensive benefits, from volunteer days to wellness programs and mental health support. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we encourage you to develop your professional and personal aspirations, enjoy new experiences and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. #J-18808-Ljbffr