NATIONAL HELPLINE INTERNSHIP

Black Sash seeks to appoint an intern to support and strengthen the operations of the Black Sash National Helpline by placing a qualified graduate in the Gauteng office, Helpline Unit who can support rights‑based service delivery, paralegal assistance, and community‑level advocacy. Black Sash’s mission is working towards the realisation of socio‑economic rights, as outlined in the SA Constitution 1996, with an emphasis on social security and social protection for the most vulnerable, particularly women and children. In the course of its work, the organisation explores options to significantly help reduce poverty and inequality. The intern will gain hands‑on experience in responding to social assistance enquiries, interpreting legislation, facilitating rights information sessions, and supporting the organisation’s monitoring and advocacy work. This opportunity is intended to build the intern’s legal competency, community engagement skills, and capacity to contribute to social justice initiatives. Key Deliverables Managing Enquiries: Provide information and advice on social assistance matters. Data Capturing: Enter data into internal systems. Advocacy Follow‑ups: Support case follow‑ups to promote Batho Pele principles and address systemic gaps. Participate and Facilitate Rights Information Sessions. Application of South African Constitution and legislation to incoming enquiries. Community‑Based Monitoring: Assist with monitoring trends locally & nationally. Report Writing: Compile reports on activities, systematic challenges, and outcomes. Education & Skills The intern should hold one of the following qualifications: B BA (Law) + LL. B BCOM Law + LL. B A legal background is essential for effective legislative interpretation, paralegal support, and rights‑based engagements. Computer Literacy – Outlook, Excel, MS Word, PowerPoint. Communication Skills – listening, interviewing, presentation and facilitation. Time management. Networking and relationship building. Report and case study writing. Research. Data capturing. Data analysis. Languages Fluency in spoken and written English is required, and at least one other South African language. Candidate Profile We are looking for a candidate who is committed to human rights and social justice, who can communicate clearly, is prepared to work hard, under pressure and to the deadline. Eligibility & EEO Applicants must not have previously benefited from any RAITH‑funded internship. In line with Black Sash commitment to transformation and gender empowerment, preference will be given to women or non‑binary individuals who come from historically disadvantaged tertiary institutions. #J-18808-Ljbffr