Café Supervisor - Kōkihi at Auckland University of Technology

About the Role We need a dedicated Café Supervisor to lead our team at North Campus, overseeing efficient guest services, maintaining high standards of food and beverage handling, and ensuring a positive customer experience. Key Responsibilities Ensure efficient delivery of guest services. Maintain high standards of food and beverage handling and presentation. Demonstrate proficiency in English, both oral and written. Exhibit strong self‑management skills, including organisation and time management. Manage ordering for the café. Oversee store operations in conjunction with the Retail Manager. Assist in maximising productivity and profitability. Support the Retail Manager in hiring, induction, training, and staff rostering. Lead by example, inspiring the team with a positive attitude and hands‑on leadership. Qualifications Minimum of two years’ experience in café supervision. Proficiency in food and beverage handling and presentation. Experience with two‑ and three‑group coffee machines. Strong customer focus. Excellent command of the English language. Effective self‑management skills, including organisation and time management. Proven leadership abilities to motivate and develop team members. A commitment to equity, diversity and inclusion. Support for AUT’s Te Aronui journey. Experience supporting indigenous, equity, or inclusion‑focused initiatives is highly desirable. What we offer Flexible working and a strong, caring culture that supports belonging. Recognition frameworks that reflect your contribution and how you live our values. Tools and trust to make a meaningful difference every day. Māori and Pacific development programmes that strengthen our shared purpose. Cultural capability uplift development programmes for all staff. Professional development and funded study pathways to keep you moving forward. Free gym membership. Salary $63,483 - $67,781 per annum (dependent on experience and qualifications) Equal Employment Opportunity We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio‑economic situations and accessibility needs. #J-18808-Ljbffr