Retail Assistant - Replenishment

Responsibilities Provide excellent customer service to enhance the overall shopping experience. Support daily store operations by assisting customer needs. Maintain strong store presentation to achieve high customer satisfaction. Champion Customer Service & Engagement: Be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints. Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation. Support Smooth Operations & Standards: Collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organization. Prioritize Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements. Qualifications Customer-Centric Focus: Provide outstanding customer service, consistently focused on maximizing loyalty through personalized support. Strong Interpersonal Skills: Possess strong communication and interpersonal skills, enabling effective interactions. Integrity & Professionalism: Demonstrate a clear commitment to company values and integrity, consistently upholding professional standards and policies. Detail-Oriented & Proactive: Ensure accuracy in your work and proactively escalating issues to management when necessary. Flexible availability to work between the hours of 4.30pm and 6.30am. Benefits Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work. Access to Sonder – free confidential 24/7 personalized financial, medical, safety, psychological or physical support for team members and their families. A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network. EEO Statement We believe that diversity, equity, inclusion and belonging are key to better together for a better tomorrow. We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process. #J-18808-Ljbffr