Job Description
Datacom is seeking a Process Transformation Lead to turn ambitious service-line vision into scalable, AI-enabled operational reality. You will shape how new services are designed, built, and automated, ensuring they can scale and deliver measurable value. You’ll work at the intersection of service design, commercial strategy, platform enablement, and BAU operations, embedding processes into ServiceNow and aligning design with business outcomes. #J-18808-Ljbffr
