Clinical Application Specialist DXR NZ

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. Job Title: Clinical Application Specialist DXR NZ You Are Responsible For Sales Support Apply advanced clinical and technical knowledge to provide authoritative guidance and support, facilitating seamless integration and effective utilization of Philips' solutions across various healthcare environments. Communicates technical and clinical concepts with clarity and precision to diverse audiences, delivering comprehensive training sessions, demonstrations, and presentations that effectively showcase the capabilities and benefits of Philips' products and services. Assess complex customer needs through in-depth consultations and detailed needs analysis, developing customized implementation strategies that align closely with clinical goals and organizational objectives. Adapts Philips' array of clinical applications to diverse healthcare settings, ensuring tailored configurations that optimize functionality and usability according to specific clinical requirements, working under general supervision. Customer Training Develops tailored educational resources and training materials designed for specific clinical specialties and user roles, collaborating closely with customers to enhance proficiency and maximize the value derived from Philips' clinical solutions. Collaborates closely with customers to enhance user competency, driving adoption and maximizing the clinical value of Philips' solutions. Provides expert guidance and ongoing support to facilitate the seamless integration and effective utilization of Philips' applications across healthcare settings. Conducts comprehensive training sessions that equip end users with the knowledge and confidence required to operate solutions effectively and efficiently. Customer Satisfaction and Feedback Analyzes intricate clinical workflows and operational procedures with meticulous detail, conducting thorough assessments to pinpoint inefficiencies and opportunities for enhancing the application's impact on patient care and operational efficiency. Completes thorough documentation and detailed reports related to application implementations and support activities, ensuring transparency and accountability in project management and outcomes. Complies meticulously with project timelines and milestones, orchestrating flawless execution of implementation plans and delivering on commitments to uphold customer satisfaction and operational excellence. Documents all customer interactions and support activities comprehensively within CRM systems, leveraging analytical insights to drive continuous improvement initiatives and elevate overall customer satisfaction levels. You are a part of Driving clinical decision support for DXR products and solutions including sales presentations, product demonstrations, and educating sales teams on emerging clinical issues. Requirements Bachelor’s or equivalent relevant clinical qualification, masters in sales, business or marketing preferred Minimum 5 years of clinical experience required Possess Medical radiation use license in either Australia or New Zealand Good presentation, communication and follow up skills Strategic business acumen and strong customer focus Highly Motivated with Strong Negotiation skills Strong understanding of the market and should be autonomous Proven ability to work effectively within a team-selling environment Willingness to travel to client sites as needed. Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status. We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply. Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request. #J-18808-Ljbffr