Posted 16 July, 2026
Customer Engagement Intern (Nov 2026)
Unitec Institute of Technology
Auckland, AUK, NZ
Full Time
Reference: 66109dbc66703ce1
Job Description
About the role As a Customer Engagement Intern, you’ll be part of the Customer team. This team focuses on using customer data to drive targeted engagement and build long‑term loyalty. In this role, you’ll gain hands‑on experience working with customer behavioural data, campaign analysis, and audience targeting, while supporting teams across the business. Key responsibilities Support the team in analysing customer behavioural data to identify insights and trends. Assist with developing and optimising propensity and likelihood models. Help define and build customer audiences for targeted campaigns and engagement channels. Assist with data manipulation, reporting, and analysis using tools such as Excel and SQL. About you You’re currently studying towards, or have recently completed, a degree in Data Analytics, Business Analytics, Marketing, AI, or a related field. You’re curious, enjoy problem solving, and are interested in how data drives customer engagement. You communicate clearly, work well with others, and are comfortable with ambiguity and taking initiative. Experience with Excel (including VLOOKUPs), and exposure to SQL or coding is a bonus, but not essential. Internship programme 12‑weeks paid work at living wage starting in November based in Māngere, Auckland. Renowned learning and development sessions fortnightly. An extensive support network – your People Leader, the Talent Team, a Kaiārahi (mentor) and your fellow interns to help you along the way. The opportunity to tackle real‑world business problems that help us achieve our aspiration – to help New Zealanders get more out of life. Modern office spaces with free parking, subsidised lunches, flexible working, weekly supplier tastings and regular celebrations. 5% in store and online discount in our supermarkets. Recruitment process A written application form, video interview, and face‑to‑face interview with our People leaders. If successful, we’ll check your references before finalising contracts and moving you through our fun and interactive digital onboarding experience to get you ready to start in November. If you require the recruitment process to be adapted due to an access need, please feel free to contact us directly – [email protected]. #J-18808-Ljbffr