Ākonga Services Administrator

Location: Rotorua Team: Ākonga Services and Administration Position Type: Permanent, Full Time Remuneration: $60,000 $68,000 Job Overview Be the welcoming first point of contact for current and prospective ākonga. You'll provide accurate, timely support across domestic and international enquiries, applications, enrolments and reception, helping create a seamless experience from first enquiry to admission. Responsibilities Support ākonga enquiries in person, by phone and email. Process domestic and international applications and enrolments. Maintain accurate student records and application data. Handle reception, financial support and EFTPOS transactions. Improve systems, processes and service delivery. Qualifications Experience in education administration or student services. Excellent service and communication across multiple channels. Strong accuracy, organisation and digital systems skills. Commitment to Te Tiriti, te reo Māori and equity. EEO Statement All applicants must have the legal right to work in New Zealand. Toi Ohomai is committed to safeguarding children and vulnerable persons and will undertake relevant vetting and pre-employment checks. #J-18808-Ljbffr