Reservations Consultant

Are you looking for your next challenge and ready to step into a dynamic role that will put your multitasking and communication skills to the test? We're excited to open applications for a full‑time Reservations Consultant to join our vibrant Queenstown-based Contact Centre team. If you thrive in a fast-paced environment, love connecting with customers, and enjoy turning enquiries into sales opportunities, this could be the perfect next step in your RealNZ career. As a Reservations Consultant, you will be the first point of contact for guest and agent enquiries received via phone, webchat, and email. You’ll play a key role in delivering exceptional service and ensuring our guests enjoy a seamless experience from their first interaction. What We’re Looking For Strong time‑management skills with the ability to multitask in a busy environment A proactive, professional, and personable communication style Flexibility to work weekends, public holidays, and shifts as needed Solid numerical skills and confidence working with pricing and adjustments Excellent attention to detail and accuracy A drive to succeed, with a passion for meeting sales targets What’s in it for you? Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures. Explore the Glowworm Caves in Te Anau, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank! Guaranteed full time hours Work for a business who loves what we do and makes a difference We are committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here. #J-18808-Ljbffr