Field Parts Operations Manager

We are looking for a Field Parts Operations Manager to join our product support team. About the role: Execute our customer support business plan and strategies to make our parts operations distinctive to the customer and profitable for the business. Oversee the successful implementation and execution of these plans through branch operations. Assist your stores in guiding and building succession plans for each store and their key rolls. Review financials for your stores and conduct monthly reviews with your team, helping identify areas of focus. Develop plans for improved performance of the parts department. Review and follow up on branch visit report cards ensuring your stores have clear lines of sight on action items. Understand 5S and Lean principles and support them as we roll them out to new stores. Ensure dealer audit criteria are met at the stores. Collaborate with Division and Regional CSA managers to provide consistent support for the stores. About you: Knowledge of heavy machinery dealer business practices. Understanding of Customer Support Process specifically parts operations. Skill in interpersonal communications, negotiation, and conflict resolution. Knowledge of products, customers, markets and competitors. Keen understanding of branch operations for parts. What we offer: Competitive Remuneration Package. Great working environment. Advancement Opportunities within the Organization as we grow. Ongoing Training & Development. Be a key part of the continuous growth of our company. If you're motivated by success for yourself and your team, you belong with Brandt. IF YOU ARE READY TO GROW YOUR CAREER WITH BRANDT, APPLY NOW! #J-18808-Ljbffr