Dispatch Manager

Dispatch Manager — Gilmours Tauranga Gilmours Tauranga, a busy wholesale food and beverage operation in Tauriko and part of the Foodstuffs North Island co‑operative, is looking for an experienced Dispatch Manager to lead our transport and dispatch team. Reporting to the Store Ops Manager, you’ll own the end‑to‑end coordination of our delivery truck fleet — making sure orders, shipments and invoices get to our customers on time, in full and in great condition. It's a hands‑on leadership role where no two days are the same. Working hours: Monday to Friday with rostered Saturdays | 45 hours per week – 4 am starts | Permanent full‑time What you’ll be doing Leading, rostering and developing the driving, service and night‑loading teams; Optimising truck runs and routes using carton‑count and run‑value reporting; Ensuring loads are efficiently and safely secured, with chilled/frozen items kept within temperature limits; Overseeing fleet roadworthiness — COF/WOF, RUC, servicing, daily checks and logbook compliance; Managing customer enquiries and complaints with professionalism (via CRM); Keeping labour costs and wastage within budget while upholding health, safety and food safety standards. What you’ll bring Full clean Class 2 licence (Class 2+ a plus); Fork hoist licence; 3 + years’ transport industry experience, including driving; Proven team leadership and a strongly customer‑focused approach; Solid problem‑solving skills, attention to detail and comfort with computer systems (SAP/CRM experience an advantage); The reliability and energy to thrive in an early‑start operation. In return, you’ll join a well‑established, values‑driven business — honest, respectful, customer‑focused and committed to everyone going home safe — with the backing of the wider Foodstuffs network. #J-18808-Ljbffr