Quality Coordinator

Benefits Subsidised onsite hospital gym Wellbeing programme Discounted goods Location Based at Tauranga Hospital. These are permanent part‑time positions. About the Role We are seeking applications for two permanent Quality Coordinator positions. Please include in your cover letter how many hours you would like to be considered for. These positions will work within the Health Quality & Safety Service. The core work is to effectively and compassionately communicate and work with staff, consumers and whānau to manage, coordinate and support core HQSS activities such as incident investigation and complaint resolution. These positions require great relationship building skills, a good command of the English language, a solution focused mindset and patience. You would be well supported by the wonderful team. Even though knowledge of adverse event management and Datix is essential this is also an excellent opportunity for someone to deepen their expertise in the Quality field. About the Team/Service/Location Our team of highly experienced clinical and non‑clinical staff provide support for the organisation in all matters relating to quality and risk. This includes, but is not limited to conflict resolutions, clinical reviews in adverse events, risk mitigation strategies and clinical governance. Be part of a welcoming and connected team culture where collaboration, support, and camaraderie are highly valued. About you You’re someone who enjoys making a meaningful impact on healthcare quality and patient safety. You bring a collaborative approach, communicate with confidence, and are comfortable navigating a fast‑paced, evolving environment. You will have: Experience in a healthcare related field. Preferable knowledge and understanding of quality, risk, and safety systems, including incident management, adverse event investigations, and clinical governance processes. The ability to influence and build relationships, negotiate effectively, and challenge the status quo in a respectful, solutions focused way. Excellent communication skills, including the ability to prepare excellent report writing with the ability to translate complex information into clear, practical, and actionable recommendations. Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. #J-18808-Ljbffr