Supervisor - Starbucks Auckland Airport (Airside)

Supervisor - Starbucks Auckland Airport (Airside) “With every cup, with every conversation, with every community - we nurture the limitless possibilities of human connection” From simple beginnings 52 years ago with one store in Seattle, Starbucks is now a global brand across more than 50 countries and has been in New Zealand for 25 years with 35 stores around the country. At Starbucks it is all about connection and family! Starbucks New Zealand is owned and operated by a New Zealand business. Tahua Partners provides unique employment opportunities across multiple brands (Burger King, Popeye’s, Number One Shoes, and Hannah’s), so you are part of a much larger family. People are at the heart of who we are, the people represent one of our pillars here at Starbucks. We believe that working together with each other, our customers, and our community makes a positive impact – that is what defines family at Starbucks. Starbucks creates that warm and welcoming environment that makes you want to keep coming back. It is a place where you meet lifelong friends and get to be a part of something bigger than coffee. Aside from creating that amazing customer experience, we want to work with you to create an amazing work environment for the team (from Barista to Store Manager), consistently make drinks that is of the highest quality, serve food fast and hot, and keep the store spotless for our customers. We also want an enterprising person who has a positive mindset and is quick, calm, and collected. Supervisor needs Show a passion for coffee and the Starbucks brand Commit to working shifts Strong time management and organisational skills to lead day to day operations on your shift The ability to communicate effectively Drive practices that embody Starbucks mission and values Assist with new partner training and maintain effective communication with the Store Manager for continuous development Develop a positive relationship with the team to create a warm work environment Demonstrate a drive to deliver excellent customer service Key responsibilities Make perfect coffee or Frappuccino for valued customers Ensure every customer has an amazing experience in the store Keep the store clean and presentable Keep stock updated Maintain food safety and hygiene standards Work in a high-speed environment Contribute to a high performing team to ensure efficient running of the store Experience & Qualifications 1 year experience in customer service is preferred Passion for customer service and creating special customer moments Starbucks NZ offers Team Tahua Family provides access to discounts and growth opportunities across Burger King, Hannah’s, and Number One Shoes The opportunity to work for a highly regarded global brand Working for a socially responsible brand that truly values you Full training and career progression A great working environment and culture, growing from our Starbucks NZ values of Trust, Excellence, Authenticity, and Manaakitanga #J-18808-Ljbffr