Posted 17 July, 2026
APAC Remote Customer Support Manager - Hospitality Leader
Cloudbeds
Queenstown, OTA, NZ
Full Time
Reference: 0fb821312ecdb3c0
Job Description
Cloudbeds is seeking a Customer Support Manager for APAC to lead a remote team of Customer Support Leads, coaching hotelier-focused specialists and driving exceptional service. You will own escalation for complex issues, champion CS metrics, and partner with Product and Engineering to improve service quality at scale. Fluent in English and Spanish, with Portuguese a plus. You will mentor a remote team, grow capabilities, and ensure high-quality support across APAC markets. #J-18808-Ljbffr