Retail Assistant - Replenishment

Roster Start day / End day: Start time / End time – Tuesday/Wednesday 9:30 PM–7:00 AM; Friday/Saturday 9:30 PM–7:00 AM; Saturday/Sunday 9:30 PM–7:00 AM. Responsibilities Provide excellent customer service to enhance the overall shopping experience. Support daily store operations by assisting customers. Maintain strong store presentation to achieve high customer satisfaction. Champion Customer Service & Engagement: be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints. Drive Product Availability & Quality: continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation. Support Smooth Operations & Standards: collaborate effectively with the team (“Swarm”) for daily operations, maintaining store cleanliness and organization. Prioritize Safety & Compliance: uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements. Qualifications Customer-Centric Focus: provide outstanding customer service and focus on maximizing loyalty through personalized support. Strong Interpersonal Skills: possess strong communication and interpersonal skills for effective interactions. Integrity & Professionalism: demonstrate a clear commitment to company values and uphold professional standards and policies. Detail-Oriented & Proactive: ensure accuracy in work and proactively elevate issues to management when necessary. Flexible availability to work between the hours of 4.30 PM and 6.30 AM. Benefits Team discounts across our range of Woolworths Group brands and a robust rewards program celebrating and incentivising purpose‑driven work. Access to Sonder: free confidential 24/7 personalised financial, medical, safety, psychological or physical support for team members and their families. A global business with endless career possibilities and exposure to a vast business network. #J-18808-Ljbffr