Principal Advisor, Process and Performance

Principal Advisor, Process and Performance Closing date: 02 Aug 2026 17:00 | WorkType: Permanent full-time | Salary range: 105,748 - 142,814 We are seeking an experienced Principal Adviser to join our Strategic Planning and Performance team. We have recently developed our new vision and strategy – seeking to position Pharmac as a more outward‑focussed, collaborative, and transparent organisation that values and actively engages with patients, consumers, and stakeholders. In this rewarding and challenging role, you will lead the design of fit‑for‑purpose business process and continuous improvement initiatives at Pharmac, while maintaining an enterprise view across our end‑to‑end process architecture. Working closely with our new Programme Delivery Office, you will be at the core of Pharmac's transformation and play a key role in influencing the design of new ways of working, with patients and consumers at the centre. The role will see you engaging with and working alongside a wide range of subject‑matter experts to assess and design new business processes, to ultimately drive better value for our patients and consumers. You will support how work flows from start to finish, helping to ensure that changes from programmes and projects fit together and work as a complete system. The salary range for this position is $105,748 – $142,814. Most new starters are typically appointed up to the midpoint of the range, depending on the knowledge, skills and experience they bring to the role. For more information, please view the Position Description. Who are we looking for? | Mā wai te mahi nei? You will act as an expert internal consultant across the organisation to support our programme for improvement. Our ideal candidate would have: Strong expertise in process re‑design, optimisation, and continuous improvement methodologies Experience in business process management at an enterprise level – supporting how work flows from start to finish Change management experience – with the ability to ensure that changes from programmes and projects fit together and work as a system Familiarity with systems and data, including planning for and implementing emerging technologies such as AI Excellent relationship management skills Demonstrated collaboration skills and experience working with cross‑functional teams Ability to think and advise at a strategic and enterprise level Strong critical thinking and analytical skillset Be a champion of process design Experience in coaching people leaders and subject‑matter experts on continuous improvement methodology Experience in coaching and mentoring developing peers. At Pharmac | Te Pātaka Whaioranga we endeavour to deliver the best health outcomes for all New Zealanders through investment in medicines and medical devices. We are a close‑knit whānau with around 190 kaimahi. We take pride in what we do, work hard, and have fun along the way. Our values | ngā uruatanga, ground our behaviour and guide our thinking: Whakarongo – we listen with intent and empathy to understand Tūhono – we connect with people, communities, the health system and each other Wānanga – we draw on evidence and people's experiences to improve Kaitiakitanga – we safeguard wellbeing for New Zealanders, now and for the future We are a whānau centered organisation and understand the importance of maintaining a healthy work life balance. To support our kaimahi and their whānau we offer: Five weeks annual leave Additional paid leave for our end of year close‑down period An annual $500 hauora payment for eligible kaimahi Health Insurance corporate discount with Southern Cross Paid Parental Leave support in addition to minimum legislative requirements. Flexible working – work from home up to two days per week. At Pharmac | Te Pātaka Whaioranga we welcome all staff with a mihi whakatau during their first month. For kaimahi Māori, we offer mihi whakatau on your first day, where your whānau and manuhiri are welcome to attend. As you come through our waharoa, you will be welcomed into our support network. We strive to represent Aotearoa and the diverse communities we serve. We are committed to championing workplace inclusion and acknowledge that in order to do their best work, we must foster an environment where people are comfortable to be themselves and work in a way that best suits their individual needs. Who are you? | Ko wai koe? In your application we invite you to share who you are, your personal values, your whakapapa, as well as your interests and motivations in applying for this role. We are interested to learn about your personal attributes, experiences and the diverse perspectives you could bring to the role and Te Pātaka Whaioranga. We acknowledge attributes may extend to having been gained outside of the workforce and encourage you to share these in your application. #J-18808-Ljbffr