Internal Account Manager

Overview We’re looking for two motivated Internal Account Managers to join our Wellington team in full‑time, permanent roles. If you enjoy building strong client relationships, understand the telco landscape, and bring solid commercial instincts, these roles offer a great opportunity to make an impact. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer , we support and celebrate difference. Benefits 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government‑paid leave) Discounted internet up to the value of $109 per month 20% off our Mobile services Day‑to‑day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names such as Specsavers, HCF and many more Monthly rewards and recognition Internal training and resources to continue learning and grow career goals Yearly allowance for amazing Aussie merch Fitness Passport for access to multiple gyms and pools across Australia Qualifications Account management experience - entry to mid‑level background in account management, sales, or business development Relationship skills - experience managing commercial relationships Proven commercial acumen - strong negotiation skills and success in account or sales environments Responsibilities Build client relationships by managing and growing strong partnerships across your Symbio portfolio. Drive strategic outcomes by planning and acting to improve client results. Stay ahead of changes by identifying shifts in key accounts and responding quickly. Collaborate effectively by working smoothly with customers, peers, and internal teams. Lead account strategy by shaping and delivering account plans with sound commercial judgement. Manage customer margin by overseeing day‑to‑day margin performance. #J-18808-Ljbffr