Dealership Manager
Job Description
DLPS Car Imports and Exports Limited is seeking a motivated and experienced Dealership Manager to oversee the day-to-day operations of the dealership and ensure the efficient management of vehicle sales, customer service, inventory control, staff supervision, and business development activities.The successful candidate will play a key role in driving sales performance, maintaining high customer satisfaction standards, and ensuring compliance with relevant New Zealand laws and industry requirements.
\nEmployment Type: Full-time - Minimum 30hours gauranteed, Permanent
Key Responsibilities \nThe Dealership Manager will be responsible for, but not limited to, the following duties:
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Managing the overall operations of the dealership, including vehicle sales, procurement, customer service, and administration.
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Planning, directing, and coordinating dealership activities to achieve sales and profitability targets.
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Developing and implementing sales strategies and promotional activities to increase business growth and market presence.
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Managing the dealership’s vehicle inventory, including sourcing, purchasing, pricing, stock rotation, and quality control of imported and local vehicles.
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Monitoring market trends, competitor activity, and customer demand to support business decision-making.
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Supervising, training, and supporting sales and administrative staff to maintain high performance and professional standards.
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Ensuring compliance with New Zealand transport, consumer protection, health and safety, and employment legislation.
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Building and maintaining strong relationships with customers, suppliers, finance providers, and service partners.
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Handling customer inquiries, complaints, negotiations, and after-sales support professionally and efficiently.
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Overseeing documentation relating to vehicle sales, registrations, warranties, financing, and import/export processes.
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Preparing operational reports, sales forecasts, budgets, and performance evaluations for management purposes.
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Ensuring vehicles meet quality, presentation, and compliance standards prior to sale.
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Coordinating with mechanics, panel beaters, compliance centres, and service providers where required.
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Maintaining a safe, organised, and customer-focused working environment.
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Applicants must meet at least one of the following requirements:
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A relevant NZQF Level 5 qualification or higher in Business Management, Automotive Studies, Mechanical Engineering, Automotive Technology, Sales, or a related field; A Bachelors qualification would be preferred but not mandatory
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OR
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At least two years of relevant work experience in vehicle sales, automotive dealership operations, business management, or a related role.
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A qualification or background in Mechanical or Automotive studies would be considered a significant advantage, as it supports a deeper understanding of vehicle composition, functionality, diagnostics, and customer requirements.
