Job Description
Vans is seeking an Ecom Customer Service Specialist to support APAC markets across all consumer contact channels. You will ensure customers find the right products, resolve purchase issues, and deliver clear after-sales support while capturing friction points for continuous improvement. Responsibilities include maintaining SOPs, handling pre-sale to post-sale inquiries, and providing data-driven proposals to enhance the online shopping experience. A Bachelor’s degree is required. #J-18808-Ljbffr
