Trade Sales Support

Are you a natural on the phone, love solving problems, and take pride in giving customers a great experience? Our Whangaparaoa Branch is looking for a Trade Sales Support person to be the friendly, reliable voice our trade and retail customers hear every time they call. At CARTERS, we have been supporting builders, tradies, and the community with quality building supplies for generations. This is your chance to join a high performing and supportive team backed by a well-known and trusted brand with a strong presence across New Zealand. Taking orders and resolving customer queries quickly and effectively Providing accurate product and service information to help customers get the right solution Arranging buy-ins, inbound calls and outbound calls, making sure every customer gets exceptional service Keeping order records accurate whilst building genuine, long-term relationships with our customers Supporting our Account Managers and Sales Representatives with customer queries, orders and information What We Offer A great hourly rate plus benefits 7.5% Benefits Package, includes Superannuation Savings Scheme, Life & Disability Insurance We also pay for your Southern Cross Health Insurance Training, development, coaching and promotional opportunities Supportive, respectful, fun, collaborative, diverse team Buying privileges across all CARTERS stores Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (Citizens, Permanent Residents, or those holding valid Work Visas). #J-18808-Ljbffr