Student Hub Assistant

The Student Hubs team acts as the physical gateway to Waipapa Taumata Rau, University of Auckland, offering a welcoming and mana‑enhancing service for current and future students throughout their journey. We are guided by values that reflect our commitment to collaboration, leadership, learning and community: Mana Enhancing: Uplifting interaction Service Excellence: Professional, accurate and responsive Manaakitanga: Listen, respect, understand and care Whanaungatanga: Connect, partner and strengthen relationships Kaitiakitanga: Guide, support and see things through Our services support students holistically, including: Guidance and advice on being a student Navigation of University systems, spaces and processes Exploration of study options Application and enrolment support Library and Student IT services We are looking for a highly motivated individual to join our Student Hub Assistants team who: Are collaborative team players who build positive relationships and contribute to a supportive team environment Take a proactive approach and work effectively both independently and with others Demonstrate reliability and a strong, positive work ethic aligned with our values Show empathy and genuine care in supporting tauira (students) and colleagues Thrive in fast‑paced, dynamic environments and adapt to changing needs Bring a positive, energetic approach to engaging with tauira in a high‑volume, complex work setting Work Monday‑Friday 8:00 am – 4:00 pm (37.5 hours) The role is permanent. Salary is $55,600 – $57,000 per annum, depending on experience and qualifications. Benefits include: Flexible employment practices (including working from home and flexible hours) Up to 6.75% company superannuation scheme A competitive salary with five weeks’ annual leave Career development programs, discounted car parking, generous parental leave allowance, childcare and other discounts on internal and external services Applications must be submitted online by the closing date of 21 July 2026. Please include your cover letter and CV highlighting how you can meet the skills and experiences described above. If you have questions, please reach out to the hiring team via [email protected]. We do not accept applications by email. #J-18808-Ljbffr