Student Hub Assistant

Waipapa Taumata Rau | The University of Auckland Job Description TheStudent Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community: Mana Enhancing: We’re a place for uplifting interaction Service Excellence: We’re professional, accurate and responsive Manaakitanga: We listen, respect, understand and care Whanaungatanga: We connect, partner and strengthen relationships Kaitiakitanga: We guide, support and see things through We deliver a wide range of services to support students on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in‑person and online services that support students holistically. Our services include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options application and enrolment support Library & Student IT services We are looking for a highly motivated individual to join our team of Student Hub Assistants who: Are collaborative team players who build positive relationships and contribute to a supportive team environment Take a proactive approach and work effectively both independently and with others Demonstrate reliability and a strong, positive work ethic aligned with our values Show empathy and genuine care in supporting tauira | students and colleagues Thrive in fast‑paced, dynamic environments and adapt to changing needs Bring a positive, energetic approach to engaging with tauira | students in a high‑volume, complex work setting Monday-Friday 8:00 am - 4:00 pm (37.5 hours) The above vacancy is a permanent role. The salary range is $55,600 - $57,000 per annum, depending on experience and qualifications. For more detailed information on the role responsibilities and requirements, please review this Position Description. Benefits Flexible employment practices (including working from home and flexible hours) Up to 6.75% company superannuation scheme A competitive salary with five weeks' annual leave In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. If you are a strong team player who is excited about working with people and passionate about supporting others, then we want to hear from you. Additional Information Equity The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz #J-18808-Ljbffr