Job Description
Watercare Services Limited in Auckland is seeking an experienced Contact Centre Team Leader to lead our high-performing billing, payments and debt collection team. You will oversee Meter-to-Cash processes and ensure customers receive accurate, timely support. You will coach staff, drive performance, manage billing operations, analyse metrics and implement improvements while maintaining compliance with health and safety policies. CRM and telephony systems experience is essential. #J-18808-Ljbffr
