Telephone Operator Call Centre

Telephone Operator Call Centre, Nelson Hospital, PermanentPart-time Bring your administrativeexperience and customer focused skills to supporting health care Busy role for efficienttelephonists who enjoy multi-tasking Diverse role where no twodays are the same. Health New Zealand | Te Whatu Ora is firmly grounded in the principlesof Te Tiriti o Waitangi and is committed to building a health system thatserves all New Zealanders. About the Role As a Telephone Operator, you will be busy (24/7) working ina call centre environment answering thephones, covering after-hours reception duties, interacting with the public anddealing with emergency situations. This is a permanent,part-time position working 36 hours per fortnight ( 0.45 FTE ), with rostered and rotating shifts Monday to Sunday. Specific start and finishtimes within this period will be agreed between you and your manager,consistent both with the terms and conditions of the Employment Agreement andthe hours/rosters worked in the department. From time to time, it will benecessary to change the agreed hours of work. If this is required, it will bediscussed with you in advance. No on-call is required. Please view the position description for further information. About the Team/Service/ Location Our team of 13 provide a 24 hour service to all patients,visitors and staff within Health New Zealand Nelson Marlborough. A telephonistin the Call Centre has a diverse role and each shift is different. For more information on living and working in Nelson click here About you As aTelephone Operator, you will have a bright, friendly andoutgoing personality with great interpersonal skills and a strong customerservice focus. You will be highly organised and efficient with the ability tomultitask and remain clam under pressure. We expect intermediate computer skills, ideally withPC based switchboard experience. However, we will consider applications fromthose without switchboard experience, where an aptitude for this type of workcan be demonstrated, as full training will be given. Thesuccessful candidate must be eligible to work in New Zealand or hold a valid NZvisa at the time of applying. Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community. We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities. How to Apply To apply please click ' apply now '. Allapplications must be submitted through our online careers' portal by 14 August 2026 . If you have any questions about the role, please contact We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert. Whilst Health New Zealand is undergoing change, affectedemployees will be given preference and priority for this position. Job details Job Reference: Job Reference: R1N26-188 Location: South Island - Nelson / Marlborough - Nelson #J-18808-Ljbffr