Branch Manager

Store Manager / Supervisor – Lower Hutt (Wellington) Permanent / Full Time Benefits Salary aligned to experience & reviewed annually Great company benefits & discounts Generous parental leave package Southern Cross Medical Insurance Paid day off to celebrate your birthday Opportunity to grow and shape your career in a national trusted Kiwi business About Plumbing World Plumbing World is a proud Kiwi‑owned success story backed by over 60 years in the industry. We are the largest 100% New Zealand‑owned national plumbing merchant with 56 stores and over 1,000 shareholder tradies across the country. Owned by plumbers and builders, we understand what our customers need and deliver it through strong relationships, expert advice, and reliable service. Our people are at the heart of our success. We are committed to building a high‑performing, inclusive culture where our teams can grow and thrive. Opportunity This is a hands‑on leadership role where you will take full responsibility for the performance of our Lower Hutt branch. You will lead from the front—driving sales, strengthening customer relationships, and building a motivated, high‑performing team. This is not a desk‑based role; you will be visible, engaged, and actively involved in the day‑to‑day operation of the branch, supporting the team at the trade counter during peak periods. Your Responsibilities Lead and grow a high‑performing branch team Drive sales growth and expand market share Build and maintain strong customer relationships Ensure operational excellence and compliance Role model our company values and standards What success looks like Strong revenue and margin growth A highly engaged, capable team Loyal, growing customer base Smooth, efficient branch operations A culture of accountability, teamwork and customer focus To be successful in this role you will bring Proven leadership experience in a sales‑driven or trade environment Strong commercial mindset with the ability to drive growth A passion for building customer relationships The ability to coach, develop and motivate a team Operational discipline and attention to detail A hands‑on leadership style Physically fit as there will be some heavy lifting (up to 20kgs) Pride in your personal appearance A full, clean NZ driver’s licence A valid forklift licence is preferred but not essential Our Culture We’re a team that shows up for each other and our customers. No matter your role, we support the trade, including getting on the counter early to help our customers start their day right. If you lead from the front and take pride in building a strong team culture, you’ll fit right in. We encourage applications from all backgrounds. You don’t need to tick every box – if you bring the right mindset and capability, we’d love to hear from you! The successful applicant will be required to pass a pre‑employment medical, drink and drug test, and Ministry of Justice checks before commencing employment. #J-18808-Ljbffr