Sales and Service Manager - Farmers New Plymouth

Sales and Service Manager - Farmers New Plymouth We are currently seeking a dedicated Sales and Service Manager to join our experienced and passionate New Plymouth management team! What’s great about a Sales and Service Manager role at Farmers is the potential to move throughout the store over time to gain exposure and experience across a wide range of retail offerings. We cover everything from Women’s and Men’s Fashion to Homeware and Nursery, setting you up well for a future retail career. At Farmers we don’t compromise on presentation or customer service standards, so you will be working amongst high achievers. As part of a small team of Department Managers reporting to our Assistant Store Manager, you will enjoy a wider support network both in‑store and regionally. As the Sales and Service Manager you will: Drive department sales and take full ownership of the team’s sales performance Manage, coach, develop and motivate the team to exceed sales budgets Liaise with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening Drive a customer‑service culture across departments by ensuring high levels of customer service Implement and communicate promotional plans for upcoming events What we are looking for in our ideal candidate: 2+ years’ experience in a similar position (Store Manager of a small store or Department Manager of a medium to large store) Strong sales‑coaching competence – proven ability to coach for sales improvement Excellent team‑management experience – able to motivate and coach a team to improve sales results What's on offer: A fantastic opportunity to join a well‑known New Zealand retail brand A generous staff discount package across the Farmers and James Pascoe Group Ongoing training and development to help you achieve your career objectives The role is a permanent full‑time position and will involve weekend work and flexibility for early starts and late nights as part of the management roster. If you are up to the challenge of being a hands‑on Department Manager who can lead and motivate your team, build a positive culture, control stock flow, manage reserves and daily merchandising, and assist with loss prevention, then we are keen to speak with you. Entitlement to work in New Zealand In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information. #J-18808-Ljbffr