Dispatch Coordinator

About us Mitre 10 MEGA is New Zealand’s number one home improvement retailer - and proud of it. Locally family owned and operated, our Petone, Porirua, Upper Hutt and Wainuiomata stores are growing fast. Behind every great customer experience is a great team, and our Building Materials Distribution Centre plays a huge part in making sure products get where they need to be, safely and on time. We’re customer-obsessed, honest, fair, and we work as one team. If you enjoy being organised, solving problems and keeping things running smoothly, you’ll fit right in. About the role We’re looking for a proactive, detail-focused Dispatch Coordinator to join our Dispatch team. This is a key role that keeps our deliveries moving. You’ll coordinate schedules, optimise routes, support the fleet, and work closely with the DC team to ensure our customers receive the right products, at the right time, every time. No two days are the same — you’ll be balancing planning, problem solving and customer service to keep operations running like clockwork. Responsibilities Coordinating and scheduling all outgoing deliveries Planning efficient routes and maximising vehicle utilisation Ensuring orders are picked, processed, documented and dispatched accurately Tracking deliveries and resolving any discrepancies quickly Working closely with the warehouse and trade teams to prepare next-day deliveries Providing great service and delivery solutions for customers Maintaining a safe, clean and well‑organised work environment About you Loves organising and planning logistics Has great attention to detail and accuracy Can think on your feet and solve problems quickly Works well independently and as part of a team Communicates confidently with customers and teammates Thrives in a fast‑paced environment Is physically fit and comfortable being on your feet Brings a positive, "muck in and help out" attitude Experience in dispatch, logistics, warehousing or coordination is helpful, but attitude and reliability matter most. What we offer A supportive, family‑owned team culture Stable, full‑time hours Ongoing training and development A hands‑on, varied role where you make a real impact The chance to grow your career with NZ’s leading home improvement retailer If you enjoy keeping things organised, love solving logistical puzzles, and want to be part of a team that truly values what you do, we’d love to hear from you. Apply today — we’re reviewing applications as they come in. Mitre 10 MEGA is an alcohol and drug‑free workplace. Successful applicants will be required to complete pre‑employment testing. #J-18808-Ljbffr