Parcels Manager

Overview At Team Global Express, we connect people and communities, drive eCommerce, and keep New Zealand moving. Due to an internal promotion, we’re looking for a Parcels Manager to lead the day‑to‑day performance of our Christchurch Parcels operation. This is a hands‑on leadership role where you’ll keep freight moving safely and efficiently, support your team to deliver, and make sure operational standards are consistently met. Responsibilities Lead daily parcels operational planning and execution. Manage freight flow, labour deployment and operational priorities. Drive performance across service, safety, productivity and quality measures. Coach, support and develop team members to build capability and accountability. Reinforce strong communication routines and clear expectations across the team. Ensure operational processes are followed, including scanning, labelling, endorsements and DG requirements. Identify safety risks, hazards and compliance issues, ensuring corrective action is taken. Partner with Transport, Customer Service, Claims and site leaders to support DIFOT outcomes. Provide clear operational updates and contribute to site leadership routines. Qualifications Proven leadership experience within a parcels, courier or time‑critical freight operation. Ability to lead people, manage competing priorities and drive operational performance. Practical understanding of operational KPIs and scanning compliance. Strong focus on safety, service and continuous improvement. Clean Class1 NZ Driver’s Licence, DG and OSH forklift licences, or willingness to obtain them. Hands‑on operational leader who understands the pace and complexity of a parcels environment and enjoys being close to the operation, building a culture of accountability, safety and continuous improvement. Benefits Access to our staff welfare trust covering 80% of your medical bills up to $1500 per year. Access to heavily discounted holiday homes across NewZealand. Opportunity to be part of a multinational business with opportunities across the Trans‑Tasman. National commitment to attaining the highest standards in Health, Safety and Environment through best practise. How to Apply Team Global Express is an Alcohol and Drug Free Workplace. Pre‑employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking. Applicants must hold legal entitlement to work in NewZealand effective immediately. #J-18808-Ljbffr