Warranty Specialist

Role Summary Auckland. Bring your Warranty experience to enhance operations and drive customer satisfaction. Life at Scania From small beginnings in Sweden over 120 years ago, we’re excited to say that Scania today is one of the world’s most recognised and respected commercial vehicle brands. Our focus is on sustainable transport solutions, and here at Scania New Zealand, we work together as a team to come up with solutions, tailor‑made for our challenging New New Zealand roads. We offer a dynamic and fun work environment, with a friendly, family culture. Our people are innovative, determined, and share team spirit. They ask questions like “why?” or “what if?” and go beyond what’s easy or expected. In return, we are strong on coaching and personal development, which allows people to grow within the company. Now’s a great time to come on board Scania NZ, as we pioneer an exciting new era in transportation, made for New Zealand. What You Will Do This role focuses on supporting Warranty to ensure day‑to‑day operations run smoothly, align with our business financial goals and uphold our Customer First Value. This includes daily support to our internal network, managing the administration, special projects and support services. Your knowledge will play an important role in enhancing operational efficiency and collaboration. Providing Warranty support to the workshop network daily Administration of Warranty documentation Controlling Warranty costs and reporting on trends Training and auditing Dealers, workshops and sales teams Providing warranty repair technical expertise Who You Are To be successful as a Warranty Specialist within our organization, we believe that you will have; Relevant experience within the automotive or transport related industry Advanced Microsoft Office Experience Ability to analyse information and provide technical solutions to workshops What We Can Offer You Role based in Auckland Eligibility for an annual company bonus scheme Subsidised Medical Insurance A dynamic and inclusive work culture – be part of a great team An environment that is supportive, friendly and fun Be part of the bigger picture – a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability A company that is growing, with potential for career progression Flexible work options Equal Opportunity Employer We are an equal opportunity employer, supporting workplace diversity, and encourage applications from people of all backgrounds, genders and cultural heritages. #J-18808-Ljbffr