Housekeeping Team Leader

Job Overview Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. We put the world on vacation. This role is a Housekeeping Team Leader based in Rotorua, New Zealand. How You’ll Shine Clean hotel rooms, including sleeping quarters, kitchens, bathrooms, and living rooms while maintaining housekeeping detail standards. Delegate workload to ensure rooms are refreshed in a timely manner. Control stock and report discrepancies to the Housekeeping Manager. Quality check rooms and liaise with the Front Office to release for occupancy. Plan and implement weekly rosters in consultation with the Housekeeping Manager. Observe precautions required to protect resort guests and guest property. Respond appropriately to guest enquiries and concerns, ensuring total guest satisfaction, handling issues to resolution, and escalating any outstanding inquiries or concerns to management. How You’ll Be Rewarded $28.11 NZD per hour. Minimum of 30 hours per week guaranteed. Subsidised private health insurance following successful probation completion. Professional development funding. Discounted hotel stays across Australia, New Zealand, and Fiji. What You’ll Bring NZQF Level 1 desirable, but not essential. At least 3 years of experience in a similar role; team leader experience preferable in a hotel environment. English fluency (written and verbal). Sound understanding of Workplace Health and Safety, including safe chemical handling. Strong communication skills. Ability to work well independently and in a team environment. Ability to work a flexible roster, including weekends, evenings and school holiday periods. Company Commitment Hospitality is at the heart of all we do at Travel + Leisure Co. We offer an inclusive environment, celebrate together, and support one another. We are an equal‑opportunity employer and consider all applications without regard to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying. #J-18808-Ljbffr