Chapter Area Lead - Change Management

About The Opportunity A major, highly-regarded enterprise is investing heavily in transformation and is looking for a senior Change leader to set the direction for Change Management across a large portfolio. This is a high-impact leadership role for someone who enjoys complexity, can influence at executive level, and is passionate about building a change practice that delivers real, measurable outcomes. This role sits within a Transformation & Delivery function and operates at an enterprise level to shape how change is governed, measured, and embedded across the organisation. What You’ll Do You’ll take accountability for the end-to-end performance and maturity of Change Management across the business, including: Setting the strategic direction for enterprise Change Management (standards, governance, quality, and effectiveness measures). Building an enterprise view of change demand and impacts to inform planning, prioritisation and decision-making. Leading a leadership cohort (around 5 direct reports) and a broader practice of 20+ indirect reports, uplifting capability, consistency and engagement across the team. Embedding structured, people-centred change approaches across delivery—ensuring methodology is applied consistently and well. Owning practice effectiveness and benefits realisation (clear outcomes defined, tracked and delivered). Proactively identifying enterprise change risks and working with senior stakeholders to address them early. Partnering closely with senior leaders to align change capability to current and future priorities. Overseeing tooling and AI governance across the change practice (ethical, consistent, value-focused use). What You’ll Bring Strong experience leading enterprise-scale change capability (standards, governance, and measurable value realisation). Deep capability across change strategy, frameworks, impact assessment, business readiness, and effectiveness measurement. Proven leadership of leaders and the ability to build high-performing cohorts (capability uplift, engagement, succession). Strong judgement and risk lens—comfortable operating in high-governance environments. Core enterprise background with banking/financial services strongly preferred; insurance or similarly regulated environments will also be considered. Eligibility To apply for this vacancy, you must be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. #J-18808-Ljbffr