Technical Product Manager - Unified Comms

Te Haeata/The Opportunity
\n Are you passionate about modern workplace technology and delivering services that enable people to communicate, collaborate, and work effectively? The Collaboration & Productivity team is looking for an experienced Technical Product Manager - Unified Communications to lead a talented team responsible for some of the Ministry's most critical digital platforms, including Microsoft 365, Exchange Online, Microsoft Teams, Teams Voice, Email Services, and Unified Communications technologies.

You will be responsible for shaping and executing the roadmap for Unified Communications services while ensuring the ongoing reliability, security, and performance of the platforms our staff rely on every day. The role combines strategic planning with operational leadership and requires close collaboration with architects, project teams, vendors, and business stakeholders.

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• Experience managing technical teams in a complex enterprise environment.
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• Strong knowledge of Microsoft 365 services, particularly Exchange Online, Microsoft Teams, and Unified Communications platforms.
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• Experience developing and managing product roadmaps and service strategies.
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• Strong stakeholder engagement and vendor management skills.
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• Experience balancing operational support, continuous improvement, and project delivery.
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• Excellent communication skills and the ability to influence at all levels.
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• A customer‑focused mindset with a passion for delivering high‑quality digital services.
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• Experience working within Agile, product‑led, or service management environments.
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At Te Tāhū o te Ture - the Ministry of Justice, we are committed to strengthening trust in the law of Aotearoa NewZealand. Our Digital Shared Services Team exists to deliver, manage and maintain the services required for the Ministry to function day to day. These include services that enable websites, information management, task management, recruitment and employment management and finance amongst many others. These services are critical to enabling the Ministry to operate effectively and deliver on its strategy.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

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• 4.4 weeks holiday leave
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• Flexible work hours where possible
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• An online professional development portal
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• Access to a variety of inclusive and proactive networks
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The remuneration band for this role is $128,427 to $165,839 - while the appointing salary will be based on skills and experience.