Posted 19 July, 2026
Senior Reservations & Guest Experience Lead
RealNZ
Wellington, WGN, NZ
Full Time
Reference: f8028d8b36417bd1
Job Description
RealNZ is seeking a Senior Reservations Specialist in Queenstown to drive bookings across channels. You’ll handle inquiries by phone, web chat and email, maximise sales, and support peers with coaching. A focus on process improvements and product knowledge will help deliver remarkable guest experiences. Ideal candidates bring reservations or sales software experience (FareHarbor a bonus), a professional phone manner, comfort with targets, and strong MS Office skills. #J-18808-Ljbffr