Telephone Operator Call Centre

Telephone Operator Call Centre – Nelson Hospital – Permanent, Part‑time Overview Bring your administrative experience and customer‑focused skills to a busy health care call centre. As a Telephone Operator you will work 24/7, answering phones, covering after‑hours reception duties, interacting with the public and dealing with emergency situations. Role Details This is a permanent, part‑time position working 36 hours per fortnight (0.45 FTE) with rostered and rotating shifts Monday to Sunday. Specific start and finish times will be agreed with your manager, and may change from time to time in advance of any adjustments. About the Team / Service / Location Your team of 13 staff members provides a 24‑hour service to all patients, visitors and staff within Health NewZealand Nelson Marlborough. Qualifications and Skills Bright, friendly and outgoing personality with strong interpersonal skills. Excellent customer service focus. Highly organised and efficient with the ability to multitask and remain calm under pressure. Intermediate computer skills and experience with a PC‑based switchboard are preferred, but training will be provided for those without switchboard experience. Eligible to work in New Zealand or hold a valid NZ visa at the time of application. Commitment to Diversity Health NewZealand | Te Whatu Ora welcomes applications from diverse communities, including Māori, Pacific, disabled and rainbow groups, and embraces a workforce that is inclusive and reflects the community it serves. How to Apply Please submit your application through the online careers portal by 14 August 2026. For any queries, contact Sonja Rae (Recruitment) at [email protected] or Karen Crawshaw (Call Centre Team Leader) at [email protected]. Job reference: R1N26‑188. #J-18808-Ljbffr