Posted 20 July, 2026
Parts / Customer Service Advisor - Wiri
Scania New Zealand
Auckland, AUK, NZ
Full Time
Reference: 5ffba26349de961e
Job Description
Role Summary Join our Wiri team & showcase your excellent parts interpretation & customer relationships. Vehicle/transport industry experience preferable Job Summary Are you an experienced technician or someone with strong automotive technical knowledge who is ready to take the next step in your career? If you're looking to come off the tools and move into a customer-focused role, we'd love to hear from you. We're looking for a Customer Service and Parts Advisor to join our Wiri Aftersales Team. In this role, you'll use your technical expertise to support our customers, work closely with our workshop and parts teams, and ensure a seamless service experience from booking through to vehicle completion. Whether you're an experienced technician looking for a new challenge or someone with a strong technical background in the commercial vehicle or automotive industry, this is an excellent opportunity to build a long-term career in customer service while remaining connected to the industry you know. Responsibilities Previous technical experience in the automotive/commercial vehicle industry. A desire to provide exceptional customer service. Experience within the automotive, heavy vehicle, or transport industry. Excellent verbal and written communication skills. Strong problem-solving, organisational, and time management skills. The ability to build positive relationships with customers and colleagues. Benefits Monthly bonus potential Subsidised Medical Insurance A dynamic and inclusive work culture - be part of a great team environment Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability A company that is growing with potential for career progression How to Apply Applicants must have full Australian or New Zealand working rights. Formal offer of employment is subject to standard pre-employment checks including medical and other background checks. As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages. #J-18808-Ljbffr