CSR Dispatch

Our Dry Goods Department in Takapuna is looking for a competent and experienced customer service professional to manage the front counter and assist our customers. Responsibilities Answer and address all telephone enquiries and face to face counter, dry goods customer and visitor requirements, providing a polite, professional and welcoming service. Accurate entry of all orders into the computer order system - following all procedures. Co‑ordinating efficient delivery of goods, liaising with Atlas colleagues – particularly Drivers and Yard staff. Manage stock levels and inventory and order stock as required. Assist with dispatch orders and provide back‑up support as required. Maintain an organised and tidy front desk, stock layout and office area. You may be called on to assist with yard duties including hands‑on fork‑hoist, front‑end loader, truck deliveries (as required and if you are licensed). Required skills and experience Excellent face‑to‑face customer service. Ideally have some relevant experience in, or knowledge of, the transport or construction industry (however this is not a pre‑requisite). Be organised, detailed and have a good phone manner. Have strong relationship building skills with both customers and suppliers, and have a hands‑on, can‑do approach. It would be great if you have some transport experience to assist with loading and unloading, tipper deliveries and cover, however, this is not essential. Hours Mon‑Fri 6:30am – 5pm. Some Saturdays – 7am – 12pm (rostered). Benefits Opportunities for training and advancement within the company. Health and Safety is very important for all Atlas staff which is why ongoing random drug testing is carried out. Requirements Applicants must have NZ residency and are required to pass a pre‑employment medical. #J-18808-Ljbffr