Assessor

Mō te tūnga | About the role Join our team as a permanent Assessor, where you'll play a crucial role in ensuring compliance with the Privacy Act and Official Information Act by responding to customers who request the information we hold about them. As part of the Customer Information Requests team, you will assess customer files and make informed decisions using a risk‑based approach to provide the right information. You'll communicate effectively with customers, other Oranga Tamariki teams and external agencies. Based in our Ellerslie site in Auckland. Full‑time permanent positions available. You’ll also be responsible for identifying opportunities for improvement and participating in continuous learning and development. If you're detail‑oriented and have a strong understanding of privacy legislation, we encourage you to apply. Hybrid working arrangements – office based in Auckland with flexible WFH options. Ngā pūmanawatanga ōu | What you will bring Customer service experience An understanding of the Privacy and Official Information Acts Experience with risk assessing, dealing with issues, and identifying solutions Ability to manage sensitive and confidential information in an appropriate manner Knowledge and experience working with standard office software products e.g. Word, Excel Sensitivity and understanding of cross‑cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture A relevant tertiary qualification or equivalent relevant work experience is desirable Nōu te rourou | What's in it for you We offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant coaching and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi. To see all the benefits of working for Oranga Tamariki, visit our benefits page. Me pēhea te tuku tono | How to Apply Apply online with your CV and Covering Letter. A strong cover letter should complement your CV by telling a compelling story about why you're the right fit for the role, why you want the role, why Oranga Tamariki and what you bring. If you are an Oranga Tamariki employee already, please ensure you apply with a log‑in using your Oranga Tamariki email address. If you have any questions about the role, please contact the recruitment team. Applications for this role close at midnight on Sunday 26th July 2026. Our code of conduct sets our expectations for our kaimahi and requires them to present at work free from the influences of both drugs and alcohol. #J-18808-Ljbffr