Clinical Administrator | Christchurch Hospital

Clinical Administrator | Christchurch Hospital Christchurch- Christchurch Hospital -Children's Outpatients Permanentpart-time position working 16 hours per week ( Thursday and Friday 8 hours per day 7.30/8am to 4/4.30pm) Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. Make a difference behind the scenes of patient care Health New Zealand | Te Whatu Ora is committed to providinghigh-quality healthcare for all New Zealanders. We are looking for an organisedand customer-focused Clinical Administrator to join our Children's Outpatientsteam at Christchurch Hospital. This is a rewarding opportunity to play a key role inensuring patients receive timely access to healthcare services througheffective appointment coordination, patient administration, and waitlistmanagement. About the role As a Clinical Administrator, you will provide high-qualityadministrative and patient booking support to clinicians, patients, and whānau.Your work will help ensure outpatient appointments, inpatient admissions, andwaitlists are managed efficiently, accurately, and in line with servicestandards and national health targets. No two days are the same. You'll be coordinatingappointments, managing competing priorities, communicating with patients andclinical teams, and ensuring patient information remains accurate acrossmultiple systems. As part of the Administration and Clerical Pay Equity Claimsettlement this role has been mapped to National Band 4/Profile 4 Step 1 to 3(final placement step is dependent on skills, knowledge and experience) For further information about the administration andclerical pay equity settlement please follow the link below: Welcomeand support patients attending outpatient appointments Coordinateoutpatient appointments, diagnostic tests, procedures, and inpatientadmissions Maintainaccurate patient records and demographic information Manageand monitor waitlists to support equitable access to healthcare services Communicateappointment information clearly and professionally to patients and whānau Ensurebooking practices align with service guidelines, business rules, andperformance targets Supportthe efficient utilisation of clinics and inpatient capacity Workcollaboratively with clinicians, managers, and administration colleagues Contributeto service improvements and continuous quality initiatives About you You will be a highly organised administrator who enjoysworking in a fast-paced environment and thrives on delivering excellentcustomer service. To be successful, you will have: Astrong customer service focus and commitment to patient-centred care Excellentorganisational and time-management skills Highattention to detail and accuracy Strongwritten and verbal communication skills Theability to manage competing priorities and deadlines Confidenceusing data systems and learning new technologies Intermediateto advanced Microsoft Office skills, particularly Outlook, Word, and Excel Strongproblem-solving and decision-making abilities Theability to work effectively both independently and as part of a team Knowledgeof medical terminology Experienceworking in a healthcare environment Familiaritywith patient management systems and healthcare booking processes Understandingof cultural diversity and culturally safe practice Aproactive approach with a willingness to contribute to continuousimprovement Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community. We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities. How to Apply To apply please click ' apply now '. All applicationsmust be submitted through our online career's portal. If you have anyquestions about the role, please contact Kerri McCarthy [email protected] We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert. Job details Job Reference: Job Reference: PC4334135 Location: South Island - Canterbury - Christchurch Job type: Expertise: Non-Clinical - Administration - Administration #J-18808-Ljbffr