Desk Assistant- NZD FX

Role Overview The Middle Office Administrator provides support to the Brokers in capturing trade details, data entry and providing support as required. Responsibilities Input FX Forward trades into the front end trade capture systems and ensure timely processing. Ensure all trades are delivered to the client via a third‑party electronic mechanism such as Order Management System (OMS), where applicable. Ensure all confirmations are delivered to the client via e‑mail or alternative route, and liaise with clients or brokers when issues arise. Resolve queries related to non‑delivery of electronic confirmations, liaising with the third‑party vendor and/or Ops Services team to amend and re‑deliver after permission is granted. Ensure timely and accurate entry of trades into OMS. Oversee clearing and reporting processes relating to errors or defaults. Match incoming confirmations from a third‑party broker or overseas branch to booked details in the system. Cross‑check agreements against rates in OMS and maintain a summarised brokerage list. Perform middle‑office procedures. Maintain client balances and notify brokers and back office to adjust client rates when caps are reached. Assist settlements with SDM (static data) – making changes, adding new traders and maintaining client details. Review exception brokerage reports and validate variances. Cross‑train new staff. Maintain an up‑to‑date contact list. Provide daily, weekly and monthly reports to Commercial and Operational management. Experience / Competences Degree qualified. High attention to detail. Proven experience of numerical accuracy. Proven experience in Excel. Interest in Financial Markets. Band and Level Support, L3 Location New Zealand – Customhouse Quay – Wellington #J-18808-Ljbffr