Customer Service & Administrative Support Assistant

Customer Service & Administrative Support Assistant
Pay: $26.00 to $34.00 per hour
Schedule: Part Time or Full Time
Location: Remote

About the Role

We are currently seeking organized and dependable individuals for an entry level Customer Service & Administrative Support Assistant opportunity. This role is well suited to candidates who are comfortable communicating clearly, following written instructions, reviewing information carefully, and completing routine support tasks with accuracy and consistency.
This position combines customer service support, administrative assistance, data entry, online workflow coordination, and general office support. Training is provided for qualified applicants, and the role is structured to help candidates build experience while developing strong day to day work habits.
Applicants with experience in customer service, retail, reception, hospitality, front desk support, call centre support, office administration, data entry, or other service focused roles are encouraged to apply. The position is a good fit for individuals who are patient, organized, detail oriented, and able to handle customer or participant information professionally.

Key Responsibilities

The Customer Service & Administrative Support Assistant will help support routine customer service, feedback, and office related tasks. Responsibilities can include:
Reviewing customer, participant, or project related information for accuracy and completeness
Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
Reading written instructions carefully and completing assigned tasks according to provided guidelines
Entering information into online forms, templates, spreadsheets, or tracking sheets
Reviewing names, dates, contact details, submitted answers, and other information for accuracy
Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
Providing structured feedback to support client projects and research assignments
Participating in guided client evaluations and completing form based assessments
Recording reactions, preferences, observations, and responses clearly and accurately
Researching company websites, checking business information online, and verifying whether details are current
Supporting routine office related processes through accurate and consistent task completion
Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Requirements

Qualified applicants should be comfortable with basic computer based tasks, written communication, and routine support responsibilities. Requirements include:
Reliable computer or laptop
Stable internet connection
Ability to follow written instructions carefully
Comfort using email, web browsers, online forms, and basic web based tools
Strong attention to detail and ability to review work for accuracy
Clear written communication skills
Dependable and organized approach to recurring tasks
Ability to work independently and manage time effectively
Comfort reviewing customer, participant, or project information
Ability to handle routine customer service and administrative support tasks professionally

Preferred Skills

Previous experience is helpful but not required for all applicants. Training is provided for qualified candidates. Preferred skills include:
Previous customer service, retail, reception, hospitality, front desk, call centre, or office support experience
Basic computer navigation and familiarity with everyday online tools
Comfort using Google Search, email, online forms, templates, and spreadsheets
Good written communication and reading comprehension
Ability to read customer or participant information carefully and respond appropriately
Ability to stay organized while working through assigned tasks
Consistent follow through and dependable work habits
Willingness to learn new tools and processes with training provided
Interest in customer service, administrative support, data entry, research, feedback, or support based work

Compensation and Growth

This position offers competitive pay based on the role, schedule, and overall fit. It can also serve as a strong starting point for candidates who want to build experience in customer service support, administrative work, online task coordination, data entry, and general office support.
Candidates who perform well can be considered for additional responsibilities over time, depending on availability, project needs, accuracy, communication, and overall performance.

Schedule

Opportunities are available for both part time and full time hours. Scheduling details can vary depending on role fit, availability, and current project needs.

Application Process

This is an initial application through a partner job platform. Candidates who continue in the process can be asked to complete their full application directly through the hiring company's website.
Completing that next step allows the hiring team to confirm applicant details, review availability, and consider candidates for suitable customer service support, administrative support, data entry, feedback, and office related opportunities.

Apply

If you are interested in an entry level customer service and administrative support opportunity and can bring clear communication, organization, accuracy, and dependable follow through to the role, we encourage you to apply.